Terms of Payment

 

PAYMENT METHODS

MASTERCARD, VISA

You can pay for your online purchases using Stockmann MasterCard, MasterCard and Visa payment cards when you register your card for online purchases in your online banking service. Please note that there may also be a security limit on your card for online purchases. You can check this in your online banking or at your bank. You can register your Stockmann MasterCard for online payments by contacting Nordea Finance.

You can pay with a debit or credit card. When you pay with debit, the payment will be taken from your bank account and when you pay with credit, the payment will be invoiced to your credit account.

If you have a combination card with both credit and debit features, you can pay with your credit account by using the card’s credit number (long 16-digit series of numbers on the front of your card). The three-digit CVV/CVC verification code can be found on the back of your card on the right side of the signature strip. If you want to make the payment from your bank account use the debit card number which can be found at the bottom left corner of the back of your card: the first 16 numbers are the card number and the last three are the CVV/CVC verification code.

If you have a credit card, you can pay with your credit account by using the card’s credit number (long 16-digit series of numbers on the front of your card). The three-digit CVV/CVC verification code can be found on the back of your card on the right side of the signature strip.

If you have a Debit card, you can pay for online purchases directly from your bank account by using the card’s debit number (16-digit series of numbers on the back of your card). The three-digit CVV/CVC verification code can be found on the back of your card after the debit number.

In our online store card payments are made with the Nets SSL-protected payment form. Our company does not have access to your card details and the payment card details are not stored in our systems.

Our online store uses the international Verified by Visa and MasterCard SecureCode authentication services, which are used to verify the card holder’s identity, if your card is connected to the Verified by Visa and MasterCard SecureCode services. When you pay you first enter the card number, expiry date and CVV code. At the end you confirm your purchase with your online banking ID or a fixed password that is ordered separately from your bank. The data entered, such as your online banking ID, will not be transferred to the Stockmann online store.

 

AMERICAN EXPRESS

You can pay for all your purchases with an American Express card. Enter the 4-digit code on the front of your card in the CVV2/CVC2/CID field on the payment form.

When you make an online payment you will be identified with the American Express SafeKey® service that uses the 3-D Secure® protocol. To authenticate the purchase you may be asked for the 6-digit one-time code that you will be sent by email and/or text message. If you are participating in the Membership Rewards® programme and you have enough points in your account you will also be given the opportunity to use the points for your purchase.

If you have paid for your order with a payment card and you want to return the products, the sum will be refunded to your payment card.

ONLINE PAYMENT 

If you have an online banking ID for your own bank and you are paying for your online store purchases you will be transferred for a moment from our online marketplace to your online bank and you will be able to pay for your order directly from your bank account. The payment transaction will be shown in the account details of your online bank. The transfer of payment data between you and your bank is safe as the payment data is secured with the SSL encryption method.

Online payment is available for customers of SEB and Swedbank (Estonia, Latvia) and Luminor (Estonia only).